Skills
Core Technical Knowledge
Core Automation & AI
n8n
AI Agents
LLMs / Chat Models
OpenAI / GPT
API Integrations
Workflow Automation
Prompt Engineering
AssemblyAI
Business Systems & Integrations
Zoho CRM
Google Sheets
Data Tables
Telegram
Wix
Klaviyo
Happy Tools
Zadarma
Gmail
OpenRouter
HAPP Voice AI
Supporting Engineering
Git / GitHub
Docker
Python
SQL / Databases
Windows Server
VMware ESXi
Career
Work History
Current Focus
AI Process Analysis & Automation
2026 — Present
Designing and deploying AI agents and n8n workflows for business process automation, including lead qualification, call analytics, ticket routing, and CRM integrations.
Engineering Background
Systems Engineering & IT Infrastructure
Extensive experience in designing, implementing, and maintaining enterprise IT infrastructure across server systems, virtualization, enterprise storage, backup and recovery, and high availability.
Led the migration of approximately 90% of enterprise server infrastructure to the cloud, from solution design through implementation and production rollout.
Education & Professional Development
- GoIT — AI Automation · 2026
- IT-BRAINS — Python · 2024
- SkillUp — Software Testing / QA · 2023
- Donbas State Engineering Academy Diploma with Honors
Projects
AI Automation Case Studies
AI Call Processing & Analytics
Incoming calls processed through audio transcription, AI analysis of tone and sentiment, with statistics delivered to chat in real time.
Call → Transcription → AI Analysis → Completion/Status
n8n
AssemblyAI
AI Agents
Google Sheets
APIs
View full case →
Wix Lead Automation & AI Qualification
Automates Wix form lead processing through n8n — Telegram notifications, Google Sheets logging, Zoho CRM sync, AI qualification, and routing to Klaviyo audiences.
Lead Capture → Automation → AI Qualification → Klaviyo Routing
Wix
n8n
OpenRouter
Klaviyo
Zoho CRM
View full case →
AI Sales Ecosystem
Voice-AI sales workflow connected to Zoho CRM — HAPP Voice AI, BANT qualification, conversation analysis, and automated CEO reports in Telegram.
Lead → Voice AI → BANT → AI Score → Analysis → CEO Report
n8n
HAPP.tools
Zoho CRM
OpenAI/GPT
Telegram
View full case →
HouseBox — Ticket Routing & SLA Control
AI-assisted classification of incoming requests, automatic assignment of responsible owners, SLA monitoring, and three-level escalation for overdue tickets.
Ticket → AI Classification → Priority & Owner → SLA → Escalation
n8n
OpenAI
Gmail
Google Sheets
SLA Monitoring
View full case →